Who we are

Svapoebasta.com It is a online store for electronic cigarettes, e-liquids, flavors, and vaping accessories that was born in 2019 from the enthusiasm of Andrea Davide Conte, who is still the CEO of the company Kickkick SRL that leads the project.

Our company has been operating in the online sales sector for over 30 years and specializes in supplying products for watchmaking. In 2015, the idea of creating an e-commerce portal to offer consumer products at very affordable prices was born, and that's how we showcased the first electronic cigarettes. In the meantime, the national and international vaping market was growing along with us, and today, after years of experience in the field, we can consider ourselves one of the most authoritative Italian references in the web industry.

Migliori prodotti sul mercato a prezzi competitivi. Collaboriamo con fornitori affidabili e di qualità che ci consentono di offrire un'ampia gamma di prodotti e servizi. Il nostro team è costantemente aggiornato sulle ultime novità tecnologiche e si impegna a garantire la massima soddisfazione del cliente. Forniamo supporto tecnico e assistenza post-vendita per assicurare che i nostri clienti abbiano un'esperienza positiva con i nostri prodotti. best vaping articles at a very advantageous price, un'assistenza clienti di alta qualità per garantire la massima soddisfazione dei nostri clienti. Il nostro team di assistenza clienti è altamente professionale e dedicato a rispondere a tutte le domande e le richieste dei nostri clienti in modo tempestivo ed efficiente. Siamo disponibili 24/7 per assistere i nostri clienti e garantire che ogni loro problema venga risolto nel minor tempo possibile. La soddisfazione dei nostri clienti è la nostra priorità e lavoriamo duramente per superare le loro aspettative. telephone assistance, chat and email support for any type of need related to purchasing and using the products we sell, both before and after the sale.

What do we offer?

• Vape products from the best brands at low prices
• Weekly Discounts and Offers
• Constant updating of the catalog
• Attentive, present, and tangible customer service
• 14-day money-back guarantee
• Shipment tracked with the most important couriers in the national territory (GLS, SDA, Bartolini)
• Free shipping for orders over 59.90 Euro
• All types of payment: Bank Transfer, Credit Cards, and Cash on Delivery.

Our commitment to you

• Reliability: all'e-commerce sono gestiti attraverso un sistema sicuro e criptato. Gli utenti possono effettuare pagamenti tramite carta di credito, bonifico bancario o PayPal. Tutte le transazioni sono protette e garantite dalla tecnologia di crittografia SSL per assicurare la massima sicurezza dei dati personali e finanziari degli utenti. Inoltre, è possibile scegliere di memorizzare i dati della carta di credito per semplificare i futuri acquisti. Svapoebasta We are secure because the transactions are carried out directly on the Bank's website through a Server that adopts the SSL (Secure Socket Layer) protection system. This prevents the information entered from being intercepted, modified, or falsified. Furthermore, we never become aware of our customers' credit card data.
• Speed in order processing: Shipping of your order will be done by the evening of the same day for all purchases of products with immediate availability in stock and paid with credit card, PayPal, or cash on delivery by 8:00 AM on a business day. This is made possible by the presence of an advanced logistics hub, based on an IT system capable of providing the customer with constant monitoring of warehouse availability, acceptance, and real-time progress status of the order.
• Transparency: Ability to track the progress of the order at each stage, with email notifications, until its delivery and publication of all the opinions received from customers (well over 2,000!) in which they express their opinion about their shopping experience on our portal.
• The customer in the foreground: Our internal team, reachable via email, chat, and phone, is dedicated to customer support both in the pre-purchase phase (guiding customers in choosing the best product or answering any questions about the website) and in the post-purchase phase, helping to resolve any doubts or issues.
• Customized solutionsFor every need, there is a solution, and we are always available to find the right one for you.
• Certified products: on Svapoebasta We exclusively offer liquids, devices, and accessories from the best productions and most authoritative brands on the international market, ensuring reliability and quality.
• Quality of contentThe importance of accurate information is the foundation of every purchase, therefore we rely on specialized in-house staff for drafting and verifying the technical specifications of the products for sale, using only official data from manufacturers. Furthermore, by publishing user-submitted reviews, we are committed to providing firsthand user experiences of the products offered.
• Holiday or breakCodice Civile, l'atto di vendita dovrà essere redatto per iscritto e firmato dalle parti contraenti. D.Lgs. According to law 206/2005, we provide the opportunity for all customers (non-VAT holders) to return a product within 14 days of purchase, for any reason and without incurring any penalty.
• Warranties: all the products offered on Svapoebasta.com The products are original and covered by a 24-month warranty (or 12 months if the customer purchases with a VAT number) for conformity defects, according to Legislative Decree no. 206/05. For consumables, software, and audiovisual products, the warranty right is applicable only if the packaging is still intact.

We hope that your shopping experience on Svapoebasta It is always simple, fast and optimal, but for any eventuality you can contact us at the number 392 1221228.

Registered and operational headquarters: